A UGC agency for ecommerce brands that need fresh creator content every week
Your ad account burns through creative. One video works, then it fatigues, and you need the next one.
A lot of UGC agencies hand you a batch and walk away. Off Script runs a creator community that keeps feeding you, week after week.
We find the creators, we vet them, we brief them, we chase the late posts, and we flag the winners. You get content you can run.
The problem with how ecommerce brands get UGC today
You already know the pain, because you have lived some version of it.
Sourcing eats your week. One brand on Reddit said it best: "No influencer ever will reply to any dm or mail." Another tried a different angle and got the same silence: "Never got any reply from any of them, maybe different country or niche."
Quality is a coin flip. A brand that actually liked their videos still said the quiet part out loud: "We bought about 20 videos from them and we were able to use about 17." Even a good batch assumes waste.
And sometimes it is worse than waste. "One influencer never posted any content, just took my product and ghosted me. It cost a good amount of money and feel like it did nothing for awareness."
None of that is a you problem. The old way of getting UGC is built to leave you managing strangers one booking at a time.
What Off Script does instead
We are a managed creator content system, not a creative shop you email once a quarter.
- We source every week from your brief, not from a list you have to vet yourself.
- We score fit with a person, so you are not buying on follower count and a gut feeling.
- We write outreach in your voice, send one follow-up, then stop.
- We tie samples to post dates through your Shopify orders, so product does not disappear.
- We sign usage rights up front, so every video is cleared for paid before it lands.
- We chase the late posts, so you never have to send that awkward "hey, any update?" message again.
- We flag the winners each week so your media buyer knows what to scale.
The difference from a marketplace
A marketplace gives you access. You still do the work: browsing, briefing, ordering, chasing, sorting.
Off Script gives you the outcome. The work happens on our side. You see finished videos, labeled and organized, with the winners marked.
The difference from influencer marketing
Influencer marketing buys reach. You pay for a creator's audience and hope it converts.
UGC buys content. As one creator put it: "UGC is also not influencer marketing. You're simply having users create content instead of paying a company for commercials. It's cheaper and more authentic."
We make the content. Where it runs, and how it performs, lives with your ads and your store. We are honest about that line, because UGC cannot fix a funnel that is broken somewhere else. One creator said it plainly: "You can have a great piece of UGC and amazing ad but if the website isn't user friendly or isn't optimized that will affect conversions."
What you need ready before we start
UGC is a creative supply system. It works best when the rest of your funnel is ready for it.
- A product that is in stock and ships in your main market.
- A landing page and an offer you are confident in.
- One person on your side who can give feedback and approve.
If those are in place, we start sourcing as soon as we align on your brief.
Proof
Client names and results stay private until each client approves publishing them.
What we can show you is the process. Four checks run on every creator, video, and sample, and none of them get skipped, even for a rush launch.
- A person approves every creator for fit.
- Every video is reviewed before you see it.
- No free product for ghosts. Every sample is tied to a post date.
- Usage rights are signed before content lands.
FAQ
What does a UGC agency actually do?
A UGC agency gets you creator-made product videos. Off Script runs the full job: sourcing, vetting, briefing, sample orders, follow-up, and delivery, so you get usable content without building that operation yourself.
How is Off Script different from other UGC agencies?
Most agencies sell you a batch of videos. We run a standing creator community matched to your brand, so content keeps coming every week and the same vetted creators keep getting better at your product.
Do you only work with ecommerce brands?
We are built for ecommerce, and we run on Shopify orders for samples. If you sell a physical product people can film with, we can likely help.
Can you work with our media buyer?
Yes. We deliver organized, labeled content to whoever runs your ads, and we flag the winners each week so they know what to scale.
How much does it cost?
Pricing is set by creator volume and scoped on a short call. No retainer surprises. Tell us what you need and we will give you a straight number.
Tell us what you sell and how much content you need. We will tell you on a short call whether Off Script is the right fit.
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